POLICIES AND PROCEDURES

CANCELLATION POLICY

  • More than 60 days prior to your arrival date: fully refundable.
  • 60 days or less prior to your arrival date: The deposit is non-refundable.
  • 7 days or less prior to your arrival date: the full amount of the stay as originally booked and confirmed will be charged.
  • Should guests shorten their stay, the full amount of the stay as originally booked and confirmed will be charged.
  • Refunds and waiver of cancellation are at the discretion of the management.

GOOD TO KNOW

Check-in:  From 14:00 hours
Check-out:  Until 10:00 hours

Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years are charged ZAR 200 per night for extra beds.
All further older children or adults are charged ZAR 400 per night for extra beds.
The maximum number of extra beds in a room is 4.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets
Free! Pets are allowed on request. No extra charges.

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